Lord Byron:

I acknowledged from the beginning that my company screwed up. My philosophy is always to be concerned with solution rather than blame. I appreciate the heads up about the PR issue: we need to make changes. Stay tuned. In the meantime, I'm pleased to be on friendly terms. Life is too short for unnecessary conflict.

PEACE TO ALL...

P.S. I appreciate the fair reviews, good or bad, on my product. The keyword is "fair".