I think I need to have my line from my house to the road replaced. They upgraded the area to fiber optic years ago, but the road to house is still the same old coax.

If I upgrade to the faster service they offer, I'll have them do it. My neighbor had all kinds of problems w/ his internet and had them run a separate line from the street for his net. He has a peppy connection, but it is slowed because he has about 9 computers on his network. His problem was an old router that went bad, nothing to do with the cable company. he must have had them out there 10 times and had a direct line to a supervisor for his complaints.