Ha do you honestly think the concept of customer service even exists anymore? We have become slave to paying the lowest price for the cheapest shit. That extra buck or two paid to the local guy seems like the bargain of the century now. Is Fry's a Big Box place, or just another chain?
PS: My buddies used to own an used record store where they frequently terrorized and humiliated people with dumb questions. They had the the best motto ever:
" If It's Not in Stock, Then We Don't Have It!"
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"I'll never forget the moment during the lovely Alyssa Allure's scene in 'American Bukkake' where the fellow got out of his wheel chair to ejaculate on her face. It was grotesque but had a certain frisson." -Sock