Steph Posted The Following on ADT.......
Posted - Jul 16 2003 : 11:01:59 AM
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Frankly I think this email says all that needs to be said about this store. No, a threatening email is not all it takes to quash criticism of a store. At the same time I'm not going to deal with incessant emails from them so that people can post their customer service problems here. All the posts about this store have been personal customer service issues. If their email system doesn't work, our message board is not a backup system for their customer service.
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Rating just a select few stores seems rather pointless to me.
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We represent 20+ stores on our site. We have allowed discussion and praise of stores who have ripped us off without saying anything. I don't think not discussing one small store really affects the usefulness of the forum.
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Steph says some very intersting things here. The first is this: "All the posts about this store have been personal customer service issues." Hardly the case. There have been several posts regarding our low prices and services. To claim otherwise is foolish....unless you've deleted any posts that proove otherwise. However, I do have two old links that tell a different tale.
http://www.adultdvdtalk.com/forum/topic.dlt/topic_id=22377/forum_id=4/cat_id=2/22377.htmhttp://www.adultdvdtalk.com/forum/topic.dlt/topic_id=21062/forum_id=4/cat_id=2/21062.htmSteph also says this: "At the same time I'm not going to deal with incessant emails from them so that people can post their customer service problems here." Incessant? Not at all. We sent her two yesterday. The one that was posted originally as well as this one that Damon sent following her public posting of our e-mail:
Steph,
Our issue is your locking of posts. You've done this with the absolute intention of making us look bad by allowing a negative post, followed by your own comment or a comment made by Drew and then a locking of the post. This has happened twice. You posted our original letter in an attempt to further damage us. Please remove the letter from your board right away.
Thank You,
Damon
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I'm debating as to whether or not I should post the orginal e-mails from so many moths ago. We shall see. Also, I'd like to make it clear that I'm not trying to drag anyone or any site through the mud. I didn't want this to be of public record. But given the circumstances, I truly believe I have no option at this point.
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