UPDATE: I just picked up a Blackberry Storm, thinking I'd prove all the poor reviews wrong by finding some kind of elusive "inner beauty" that comes with enough patience with a new device, but alas no such luck - it has none. I was hoping it could replace my aging BB Curve but it's too cumbersome. So I'm either going iPhone (ugh) or waiting for the Blackberry Javelin (aka Curve II) since it'll have plastic keys - unfortunately I have to type emails on the phone all day long for biz.