here...for pc go to this link for the latest players..

windows media and mpegs

Im guessing she is encoding in a higher media format than you have player...the nerds, like me, on the board will know what im talkin about...

Also make sure to right click and "save as" to your desktop.

This will only help if they are just downloadable. If they pop up in a webpage player you should refer to the site for a video help page

Mr Poo is helpful today