Wow. That email is just... it's just stunning.

I thought I was up on the concept of denial. Until now.

Gram should apologize?

Yes, Gram should apologize here and now for never, ever featuring one of their products in anything he ever writes (except police statements) from this point onwards.

I'm still just plain amazed that there is no blame here. No sense of shame. No one suggesting that this kind of behavior should be seen as unacceptable in a so called civilized society.

Gram, I suggest you send them all Hallmark cards to apologize for your frankly outrageous behavior. Picking fights with the talent before they're even on set? Shame on you, sir!